Shipping policy
Last updated: June 6, 2026
At Fairlune, we are committed to providing a smooth and transparent shipping experience for all customers. Please review this Shipping Policy carefully before placing your order.
Order Processing Time
All orders are processed within 2–3 business days after payment confirmation.
Please note:
- Orders are not processed or shipped on weekends or public holidays.
- If you place an order during weekends or holidays, processing will begin on the next business day.
Shipping Time
After your order has been processed and shipped, the estimated delivery time is:
- Estimated delivery time: 30–45 business days
Delivery times may vary depending on your location and shipping carrier conditions.
Shipping Delays
In some cases, delivery may be delayed due to factors beyond our control, including but not limited to:
- Severe weather conditions
- Logistics disruptions
- Carrier delays
- Other unexpected external factors
In such cases, shipping will resume once conditions stabilize.
Shipping Fees
Shipping fees and free shipping eligibility may vary depending on your country or region.
The available shipping options, including any applicable free shipping thresholds, will be displayed at checkout before payment.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can track your shipment at any time using the following link:
Lost or Missing Packages
If your order is lost in transit or has not been delivered within the estimated timeframe, please contact us at:
admin@fairlune.shop
We will assist you in investigating and resolving the issue as quickly as possible.
Contact Information
If you have any questions regarding shipping, you can contact us at any time:
Legal Representative: Samantha French
Email: admin@fairlune.shop
Phone: +1 865-283-6462
Business Address: 1420 Raulston Rd, Maryville Tennessee 37803, United States